Oxfordshire AV is a trading name of Oxford Media Factory Limited (company no. 08469108), based in Witney, Oxfordshire OX28. We take your privacy seriously and keep this policy as plain as possible.
Oxford Media Factory Limited is the data controller for personal information collected through this website and our enquiry process. You can reach us at:
When you submit an enquiry through our contact form, we collect:
We do not use analytics tracking, advertising cookies, or any third-party tracking scripts. The only cookies this site may set are essential session cookies required for the contact form to function.
We process your data on two bases under UK GDPR:
Enquiry data (where no booking results) is retained for up to 12 months from the date of the enquiry, then deleted. Where a booking is made, we retain data for as long as necessary to fulfil the contract and meet our legal obligations (typically 7 years for financial records).
We do not sell, rent or trade your personal data. We do not share it with third parties for marketing purposes.
Your data passes through Cloudflare (our website infrastructure and DNS provider) as part of normal web hosting. Cloudflare acts as a data processor on our behalf and is bound by appropriate data processing terms. No other third parties receive your personal data.
Under UK GDPR you have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within one month.
If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the UK's supervisory authority:
We would always appreciate the chance to resolve any concern directly first — please get in touch before escalating to the ICO.
We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Significant changes will be noted clearly.